We work with pride.

We do lead generation, though Telemarketing & Email marketing. We have 9 years of Lead generation experience, we have done many sales and lead generation for Canada, USA and UK market in different verticals. like: * Appointment settings for Windows & doors replacement, * Home improvement, Energy deregulation, solar power etc. * Telecom sales, TV cable, internet sales, Mobile contact sealing etc. * Cash advance, Credit Repair project, Real estate, medical, Timeshare/ holiday packages Etc. * Answering services, Virtual customized services and customer support. * Property preservation work order processing , data management and data entry. * IT services, managed IT services, software etc.

What makes us a reliable, trusted, and exceptional partner? That’s easy: operational excellence. We’ve invested in the people, processes, and global delivery platform to provide consistent and exceptional experiences at every “moment of truth” throughout the customer journey. Our infrastructure, people, best practices, availability, and delivery models enable us to comfortably fulfill your brand promise, so you can confidently focus on growing your business with us (Universal IT).

Outsourcing

Selecting an outsourcing partner is a big deal, but it’s nothing to sweat. It’s an opportunity to achieve excellence in areas that are not likely your company’s core competencies, but are still vitally important to your success. Higher flexibility, adaptability, and scalability are just a few of the advantages. Choosing a partner with experience in implementing and scaling up or down to service a variety of programs, locations, and languages can help increase your customer satisfaction, reduce costs and build brand loyalty.

We help the world’s largest brands build customer loyalty by creating exceptional customer experiences that drive growth and profitability. Industry leaders have relied on us for nearly four decades because we have remained fiercely committed to delivering exceptional service while constantly exploring opportunities for continuous improvements and operational innovation.

UNIVERSAL IT

UNIVERSE IT is a global provider of Contact Center Services with 24/7/365 support. We are committed to make a positive impact on our clients’ business results through our top notch management members who are experienced in BPO solutions for more than 7 years.

Our digital hands will reach your customer in every region and time zone to bring you your desired success with our experienced and dedicated world-class customer care representative & telemarketing experts. We work with pride. We are a small team with giant dreams.

Why Us?

We are in the sector around 7 years now and all of our employees are well educated and trained, every team is supervised by Team leaders and supervisors, and the amazing fact is all of your haired agents will work from under one roof and it is possible to give you our CC camera access that you can always watch what is your employees are doing. We train our agents first on the basis of your training documents and then you or someone from your team can do the final training and test prior to start live work. We will be glad to serve you to have your desired success. And ready to learn your process to do it with 100% quality with reasonable and very affordable price.

We help the world’s largest brands build customer loyalty by creating exceptional customer experiences that drive growth and profitability. Industry leaders have relied on us for nearly four decades because we have remained fiercely committed to delivering exceptional service while constantly exploring opportunities for continuous improvements and operational innovation.

Lead Generation

We do lead generation though Telemarketing & Email marketing. We have 9 years of Lead generation experience, we have done many sales and lead generation for Canada, USA and UK market in different verticals, like: Appointment settings for Windows & doors replacement, home improvement, Energy deregulation, solar power, telecom, TV cable, internet, Cash advance, Credit Repair, Mobile contact sealing, Real estate, medical, Time share, answering services, Property preservation work order processing, Virtual customized services and customer support, data management and data entry. Selecting an outsourcing partner is a big deal, but it’s nothing to sweat. It’s an opportunity to achieve excellence in areas that are not likely your company’s core competencies, but are still vitally important to your success. Higher flexibility, adaptability, and availability are just a few of the advantages. Choosing a partner with experience in implementing and scaling up or down to service a variety of programs, locations, and languages can help increase your customer satisfaction, reduce costs and build brand loyalty.

We help the world’s largest brands build customer loyalty by creating exceptional customer experiences that drive growth and profitability. Industry leaders have relied on us for nearly four decades because we have remained fiercely committed to delivering exceptional service while constantly exploring opportunities for continuous improvements and operational innovation.

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